Terms of Service

These Terms of Service apply to all contracts for the use of withmo entered into between modulo8 GmbH, Maria-Goeppert-Straße 1, 23562 Lübeck, Germany ("we" or "modulo8") and its customers ("you"). withmo is offered both to businesses within the meaning of § 14 of the German Civil Code (BGB) and to consumers within the meaning of § 13 BGB.

Any conflicting, deviating, or supplementary terms proposed by you do not become part of the contract unless we expressly agree to them in writing.

withmo is a web-based SaaS platform for organizing, recording, transcribing, and following up on meetings. The built-in AI assistant, Mo, generates automated summaries, decision logs, and action items, and supports connections to third-party systems such as Slack, Jira, and Linear. The specific feature set depends on the plan you select.

We may adjust individual features as part of withmo's ongoing development, provided this is reasonable for you and does not materially reduce the core functionality of your booked plan.

Using withmo requires registration. The usage contract is formed upon completing registration or confirming a plan selection. You must be at least 18 years old and authorized to represent the organization you register. You agree to provide accurate and complete information during registration and to keep it up to date. You are responsible for the confidentiality of your login credentials and for all activity under your account.

withmo is offered in the Free, Starter, Pro, and Business plans: Free is free of charge with 1 seat and 60 included minutes per seat per month. Starter starts at €12/seat/month billed monthly, or €10/seat/month billed annually, with 200 minutes per seat per month. Pro starts at €23/seat/month, or €19/seat/month billed annually, requires a minimum of 3 seats, and includes 500 minutes per seat per month. Business starts at €49/seat/month, or €40/seat/month billed annually, requires a minimum of 5 seats, and includes 1,500 minutes per seat per month.

The prices and features shown on our website at the time of booking apply. For consumers, all prices include statutory VAT; for business customers, prices are shown exclusive of the applicable statutory VAT, which is added where applicable.

The Free plan may be used indefinitely at no cost, with a limited feature set. If we offer a free trial period for any paid plan, its duration and terms will be shown separately when selecting that plan.

Paid plans are billed in advance, either monthly or annually, through our payment provider, Stripe. By booking a paid plan, you authorize us to charge your stored payment method on a recurring basis. The number of booked seats may be increased during an active billing period; the additional cost is charged pro rata for the remainder of the period.

If a payment fails, we will notify you and provide a way to update your payment method through our customer portal. If payment remains outstanding despite a reminder, we may suspend access to paid features and downgrade the organization to the Free plan; this does not affect our right to claim any outstanding amounts.

Paid subscriptions renew automatically for the selected billing period (monthly or annual) unless cancelled in time. You may cancel your subscription at any time, effective at the end of the current billing period, via the billing settings in your account. Once cancellation takes effect, your organization is automatically downgraded to the Free plan; amounts already paid are not refunded on a pro-rata basis except where required by law. The right of either party to terminate for good cause remains unaffected.

You agree not to use withmo for unlawful purposes, not to place excessive load on the platform through automated access, and not to share your login credentials with unauthorized third parties.

If meetings are recorded through withmo, you, as the organizer or the organization using the platform, are responsible for obtaining the consent of all participants before recording begins. Recording a non-public spoken conversation without the consent of everyone involved is a criminal offense under German law (§ 201 StGB). We provide appropriate notice features within the platform for this purpose, but responsibility for actually obtaining consent rests with you.

We aim to provide withmo with high availability but do not guarantee uninterrupted operation. Maintenance work will be announced with reasonable advance notice where feasible.

You retain ownership of all content you create or upload through withmo, including recordings, transcripts, and the summaries generated from them by Mo. You grant us a simple, non-exclusive right to use this content, limited to the term of the contract, to the extent necessary to provide the service, including processing by the subprocessors named in our Privacy Policy. We do not use your content beyond this purpose.

The software, design, and all trademark and branding rights in withmo remain the property of modulo8 GmbH. Entering into the contract does not transfer ownership to you, only the contractually agreed right of use.

Statutory warranty rights are governed by the applicable law, and for contracts with consumers, in particular by §§ 327 et seq. BGB on contracts for the supply of digital products. Consumer rights under these provisions remain unaffected by this clause.

We are liable without limitation for intent and gross negligence, under the German Product Liability Act, and for damage arising from injury to life, body, or health.

For slight negligence, we are liable only for breach of a material contractual obligation (an obligation whose fulfillment is essential to the proper performance of the contract and on whose observance you may regularly rely); in that case, liability is limited to the typical, foreseeable damage for contracts of this kind. Liability beyond this is excluded.

For loss of data, our liability is limited to the cost of recovery that would have been necessary had you carried out regular, proper data backups.

The processing of personal data in connection with the use of withmo is described in our Privacy Policy. For business customers who themselves act as controllers of personal data processed through withmo, a Data Processing Agreement pursuant to Art. 28 GDPR is available at withmo.io/dpa and takes effect once you return a countersigned copy.

If you are acting as a consumer within the meaning of § 13 BGB, you have a statutory right of withdrawal. Details, including the withdrawal period, requirements, consequences, and a model withdrawal form, are set out in our separate Right of Withdrawal notice.

We may amend these Terms with effect for the future, to the extent necessary to adapt to changed legal or technical circumstances and with due regard to your legitimate interests. We will notify you of material changes by email with reasonable advance notice. If you do not object to a change within six weeks of receiving the notice, the change is deemed accepted; we will point this out separately in the notice of change. In the event of an objection, either party has the right to terminate for good cause.

These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent it does not deprive you of protections granted by mandatory provisions of the law of your habitual residence.

To the extent legally permissible, the exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Lübeck, Germany; this does not apply to consumers.

Should any individual provision of these Terms be invalid, the validity of the remaining provisions is unaffected.

Questions about these Terms can be directed to hello@withmo.io.